Expired
Milestone
Jul 10, 2024–Jul 22, 2024
Telegram connection for sellers
Tasks:
- There should be a telegram channel for sellers (clients).
- When chat is talking to a customer and trigger is met in the conversation, a custom message should be sent in that channel.
- The message should consists of trigger type met and some information about the customer (w/o chat history).
- Buttons can be added to that message for assigning the customer to a particular seller.
- Vector Database should be integrated to the project (Pinecone/Firestore using embedding) - with information about the product that can be sold.
Example Workflow:
- Trigger Detection and Messaging:
- Customer send a message.
- The system detects a trigger in the message.
- A custom message is sent to the Telegram Channel with customer info and trigger type.
- Assigning Customer to Seller:
- A seller clicks on an inline button in the Telegram message.
- The system processes the callback and assigns the customer to the selected seller.
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